Everything your IT team needs,
powered by AI
LEX AI handles your help desk, device management, employee lifecycle, compliance, and cloud security — so your team can focus on building product.
Meet LEX
LEX is the AI engine at the heart of SentryNode. It uses frontier Claude models to triage tickets, generate analyses, detect duplicates, draft responses, and build your knowledge base — all without human intervention.
Smart Triage
Sonnet 4.6 analyzes incoming tickets against your knowledge base, past tickets, and runbooks to provide instant context and routing.
Copilot Analysis
Sonnet 4.6 generates deep analysis with actionable suggestions when your team needs help with complex issues.
Auto-Categorization
Haiku 4.5 instantly classifies tickets by category and priority — fast, cheap, accurate.
Duplicate Detection
Haiku 4.5 compares new tickets against recent submissions to flag duplicates before they waste time.
Auto-Triage Responses
Haiku 4.5 drafts suggested responses for common issues, reducing resolution time.
KB Article Generation
Sonnet 4.6 creates knowledge base articles from resolved ticket patterns, building your help center automatically.
Core Modules
Seven integrated modules that cover every surface of IT operations — from help desk to cloud security.
Help Desk
A complete ticketing system built for lean IT teams. Create, assign, and resolve issues with full visibility across your organization.
- Ticket creation, assignment, and status tracking
- Priority levels with SLA enforcement
- Full-text search across all tickets
- Custom fields and workflow automation
Knowledge Base
Centralized documentation that grows smarter over time. LEX turns resolved tickets into searchable articles automatically.
- Articles organized by category
- Powerful search with instant results
- AI-generated articles from ticket patterns
- Draft, published, and archived states
Device Management
Track every laptop, phone, and workstation in your fleet. Get alerts when devices go offline or fall out of compliance.
- Device inventory with real-time status
- Remote commands and lock/wipe
- Offline alerts and health monitoring
- Agent deployment and encryption status
Employee Lifecycle
Automate day-one onboarding and last-day offboarding. Provision apps, assign devices, and revoke access — all from one place.
- Automated onboarding workflows
- One-click offboarding with access revocation
- App provisioning and deprovisioning
- Full audit logging for compliance
Runbooks & Workflows
Codify your IT processes into repeatable runbooks. Trigger them manually or let LEX execute them automatically.
- Automation scripts with step tracking
- Execution history and audit trail
- Visual workflow builder
- Trigger-based automatic execution
Compliance Dashboard
See your compliance posture at a glance. Track scores across five key categories and get actionable recommendations.
- Overall compliance score with trend tracking
- Five category scores (access, device, data, network, policy)
- Actionable recommendations per category
- Export-ready reports for auditors
Cloud Security Audit
Scan your AWS, GCP, and Azure environments for misconfigurations. LEX generates remediation scripts you can run immediately.
- AWS, GCP, and Azure scanning
- IAM policy validation and least-privilege checks
- AI-generated remediation scripts
- Continuous monitoring with drift detection
Ready to automate your IT?
Start free and see how LEX transforms your IT operations in minutes, not months.